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Bojangles Customer Satisfaction Survey

If you have recently visited Bojangles, your feedback is wanted! Here's what you need to do to complete the Bojangles Survey (located at and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Bojangles and saved the receipt.

  • Step 1: Have your Bojangles receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

Bojangles has some of the tastiest Chicken & Biscuits around. If you’ve recently enjoyed a meal at Bojangles, you are invited to tell them what you think about their service. Just visit and give them your honest opinions, then you can redeem the offer printed on your receipt. Sometimes it pays to give your opinions, doesn’t it?


  1. Patrick O Moore

    I visited the store across from signal hill mall this morning.

    We waited at the register for several minutes and was ignored.
    Employees passed by us and never acknowledged we was there.
    What a shame.
    And to think,
    They play gospel music all day long.
    It must be why they have bad attitudes.
    We went to IHOP and was treated with respect.

  2. Linda Rhoades

    We have been going to Bojangles 2 days a week for about 4 years, We (a long with 60 to 70 other seniors) and enjoyed listening to a band playing Bluegrass and Old Country music Mon and Tues. nites from 6-8. Monday in Winston=Salem,NC and Tuesday in Walkertown, NC.

    We have been told that Bojangles will stop having music beginning in January. WE come and eat supper and socialize with a great group of friends. We are so sad to have this stopped. I don’t know why they have stopped the music at these stores. When we go by Bojangles on any other night their parking lot is empty. We fill up these places on Mon and Tues nights. They must not appreciate our business.

    I wish your company would check into this and see if there is any way our music could continue.

  3. Craig Dudley

    i visited the bessemer city location just west of charlotte, nc.
    i tried to fill out the bojangles listens survey but because i didn’t save the receipt, it wouldn’t allow me to fill it out. that gives you an entry level idea of what the corporation is like.
    i’ve spent forty five years in the restaurant business. my wife bought the food.
    driving down the road it became obvious that they hadn’t cleaned or changed their fry oil in a long time. the bo-rounds were soggy and black.. the chicken biscuit was equally soggy, black and inedible. the biscuit was suitable for driving nails.
    i won’t go to another bojangles. that ‘dining’ experience coupled with a refusal to hear my complaint because i didn’t save their crappy receipt seals the deal.

  4. Susan Morgan

    I visited the Bojangles restaurant on 12441 Warwick Blvd. in Newport News, Va. They sold me a biscuit that was falling apart with a sausage that was hard. It must have been sitting there a very long time. I didn’t go at a busy time, so they didn’t bother giving me a fresh one. Also the person who handed me my food had long green fingernails that curled under. And he was a man . I didn’t know that fingernails like that were tolerated on anybody who served foid to the public.

  5. Aesha logan

    my experience at the Charlotte location Midtown third Street was awful waited in line for 35 minutes to receive cold food even though they gave me a discount I’m very unhappy eight car left the drive-through window while I waited

  6. Robert Grogg

    Last time I ate at Bojangles was out of town, chicken dinner was excellent. Now I have a new Bojangles in Cross lanes, WV. Ate there last week. Excellent food and service very good.

  7. Amanda Johnson

    I really enjoyed this Bojangles they prepared my food just the way I like it I can’t really complain.

  8. Katrina

    South Church St. M’boro, TN… Once upon a time ‘was’ decent. No longer the case, they had a clean, astute, compentent employee (Tony was his name) apparently they wore him down, as he seemed to be about the ONLY knowledgeable employee there, apparently he decided to look for a new employer, as he is no longer there! Thus they no lonager have the ability aeven to. know the proper temperatue of their food!

  9. Pete Smith

    at 6:40 a.m. How can u tell if a biscuit is fresh? mine was hard around the edges. Didn’t seem fresh in the center.

  10. Martha

    My experience was OK, but the lady who came back in from the drive through was upset because she had waited 15 minutes. She had a small child in the car. She wanted her food or money. They would not give her money. She was going to leave. The manager said she had been counting the money, but offered no apology, no coupons, no empathy. The lady had been upset, but was reduced to tears. Took her food and left.


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