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Carpet Right Customer Satisfaction Survey

If you have recently visited Carpet Right, your feedback is wanted! Here's what you need to do to complete the Carpet Right Survey (located at and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Carpet Right and saved the receipt.

  • Step 1: Have your Carpet Right receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

How would you like €500 towards your next purchase at Carpet Right? All you need to do is complete a short survey located at to begin the survey, then enter the sweepstakes. Just be sure to have your previous Carpet Right receipt handy. Good luck in the prize draw!


  1. Kathryn and Alan Prior

    Had a beautiful bedroom carpet fitted last year from your Netherfield, Nottingham Branch and was greatly impressed with the knowledge Matt provided. Went again last week (07.03.18) for a lounge carpet and George was brilliant. Stan “The Man” Jones came to measure up and was great. Carpet now on order. Lino for the kitchen next!! Wonderful service every time and all staff friendly. Left the Store feeling like I’d made some great buddies!!! Will definitely recommend to friends and family.

    Order No: 0441111050642

  2. Lorna Wright

    I would like to say how helpful your staff are a your Neath SouthWales store,especially
    CHRIS who advised and helped me considerably with my selection. Gareth who measured up the carpet was also most polite and efficient. Thank you Chris and Gareth.

  3. Elka Kartalova

    We bought laminate flooring for our hallway and living room. We are still looking for laminate flooring for our bedrooms.after being to b and q and homebase we decided to come back to your shop again and buy for our bedrooms from you!

  4. Ronald M Fox

    served very quickly and efficiently by Steve Bradley of your Oswestry branch, he was
    courteous,polite and knowledgeable, no complaints,
    R.M. Fox 22 june 17 12:37

  5. Mr Dairmid Gunn

    I had had the area to be covered measured by a member of the company and followed this up by visiting the retail outlet at Leith. I was met by a very courteous and helpful salesman by the name of Tommy, who spent a considerable amoun t of time with me and my daughter. He could not have been more helpful, and the whole transaction of choosing and buying a carper was completed pleasantly and smoothly. My daughter and I were most impressed.

  6. Mrs Nalini Mistry

    I was very pleased with the services of Terry and Gary who fitted my carpet. They arrived promptly and finished the job to my satisfaction. They were very pleasant and professional. They left the place nice and tidy.

  7. Pauline Collins

    I was very pleased with the carpet fitters who fitted my stair carpet.
    * The carpet fitters rang me to let me know the approximate time they would arrive so I did not have to hang around all am.
    *They solved the situation of an awkward door which their usual tool for shaving the bottom of doors could not solve.
    *Their price for the fitting and extra work caused by my door was reasonable and fair.
    *They left a neat and tidy working space behind and tacked up some loose cables for me.
    Thank you P Collins a very satisfied customer

  8. Jan Williams

    Hi, I purchased carpets from your Bilston Rd branch in Wolverhampton earlier this year and the measuring, fitting and the salesman in the shop were totally fantastic. They kept us up to date with when fitting would be and the time the fitters would be there. Due to the fab customer service I had then i went back to the same store on Sat and was served by Steve. He was professional and polite and we were not pressured in anyway and they left us alone only returning when we made it clear we needed him. He offered advice when asked was again polite and nothing was too much trouble. Well done Steve and thank you Carpet Right for your excellent training of your staff.

  9. ann

    Well today we had the fitters in from carpet right and they where Brilliant . if you want respect and a good job and abliging ask for Johnny and Carl. I found them both very polite honest and easy to be with What more do you require . i would certainly recommend a. very good fitting quick and most helpfull they deserve a good tip and they dont ask for one . so pleased and oour order number is 0355111959793 thank you Ann a in Birstall

  10. peter leonard ford

    we went into carpetright Waterlooville dean the sales advisor was very helpful as to the quality of the carpet and that i could get the carpet laid with a small join but we all agreed it would look better with no join weve been to carpetright before as the customer service was excellent and D EAN like some of his carpet was very laid back and had a reassuring bent we will go there all the time if you find a good thing its worth keeping to

  11. Mrs Janet Ewart

    The staff at your Horsham branch were resally helpful. It is the second time I have visited the store in the last 3 months for 2 different properties. I shall certainly recommend Carpetright to my family and friends.

  12. Gail styles

    We have ordered a stair carpet from the Weymouth branch. Darren assisted us he was very helpful, sorted everything out, had a lovely conversation about Georgie pig so pleased how it’s gone,. Thank you so much.

  13. Lee Donaldson

    I have recently been in your unit 2 birkenshaw shop in uddingston I can recommend this store to anyone the staff were a credit. Margret Young who took care of us not only helped us with our needs she also took time to explain the the benifts of our purchase as well as entertaing our 3yr old as we looked around .We also had a member of the team help us to the car with our item thank you both for your patience and time.

  14. Mr & Mrs Peters

    We are very pleased with the service we received from Mr David Hill at Hall Avenue, Ashford Kent TN24 0SP.
    He arranged for an estimate to be carried out at our property by Anthony French who was very helpful and nothing was to much. We returned to the shop today and placed our order. All the staff there were very friendly with a Good Sense of Humour. The feeling you got with staff moral was very good. We would recommend the Store to our friends and family

  15. John O'Flaherty

    Excellent customer service; attentive and professional shop manager (Nick Seales – 0023) – impressed with the high level cost summary which very accurately matched the final price; fitters arrived on time – both had impeccable manners, were polite and left me with a very professional finish – cleared up afterwards I wish my sons were that tidy.
    Would certainly shop at Carpet Right again.

  16. Angela Moore

    Went into shop and a gentleman came & asked if he could help I then picked a beautiful carpet which I requested for someone to come out & measure up the gentleman in question was Jake McCourt in the Workington store he was very courteous & very helpful & offered me the perfect time for someone to come & measure up….Thankyou….

  17. Christina Carroll

    Purchased carpets and a bed at carpetright merthyr Tydfil today and the sales advisor kash was great . He was very professional and friendly he made the whole transaction easy . Thank you kash you were very helpful and courteous I will recommend this store and you personally to other people .

  18. Mr Blankley

    we visited Carpet Right to day and purchased 2 carpets, we were very pleased with the way we were welcomed by the staff at Burton on Trent. this is our second visit there, both times were a pleasure. The staff there know how th treat their customers


    The service,care and attention has been absolutely first class !! I would like to say a special thankyou to Nathan,Kelly and Carole who have been amazing! They did everything they said they would and went above and beyond to provide an excellent service especially for me. I cannot thank them enough and I am a very satisfied customer. The carpet fitters were brilliant,efficient and professional and I look forward to buying from Carpet Right again. You are all fantastic and very good at your job because YOU CARE. Thank you so much

  20. Mr & Mrs Blake

    We odered our carpet on 12.04.2016 with Tom Cazneaux at your Colchester 0004 staoe. From start to finish he was excep[tional. Very helpful, polite,and gave us what we were asking for with the minimal of and time. Excellent. The carpet fitter Kevin arrived on time and was also excellent. Both were a pleasure to have have met. My order number was 66079. The carpet was for my daughter and her partner who are both disabled and love it.

  21. Geraldine Brand

    we have only just visited your branch in Nuneaton to choose a carpet for a church in Bulkington and are waiting for a survey. Staff at the branch helpful and acomadating Looking forward to probable instalation.

  22. b.j.steddy

    we were very happy with the service we received today from joseph stuart and when we have been in before for carpets he was very professional and explained every thing to us that we needed to know .our order no is 0329111043894


    we ordered a new stair carpet the staff were great,BUT your own flooring leaves a lot to be desired maybe if you replaced it you may get more people through the doors. A COFFEE MACHINE WOLD BE GOOD.Looking forward to the carpet landing.

  24. stephen borkowski

    we ordered carpets and beds at your worksop branch for a property 90 miles away near your scarborough branch. jonathan elsie attended to it in a first class manner working with scarborough. we were advised all the way through transaction what was the best merchandise and price.


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