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Krystal Customer Satisfaction Survey

If you have recently visited Krystal, your feedback is wanted! Here's what you need to do to complete the Krystal Survey (located at and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Krystal and saved the receipt.

  • Step 1: Have your Krystal receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

If you have recently visited a Krystal location, and saved your receipt, you are invited to participate in the Krystal Guest Survey. To reward you for your time and opinions, Krystal is willing to give you a discount on your next Krystal Burger (or whatever your taste buds are calling for). All you need to do to get your discount coupon is visit, enter some basic info from your receipt, and complete the short survey. Upon completion you will be instructed on how to redeem the offer printed on your receipt. Then just enjoy the savings on your next visit!

One Comment

  1. Elaine Cheatwood

    Thursday,October 19th,2017 myself and some others stopped in at Krystals in Gadsden at 114 E Meighan eat when the trial we were sitting in on broke for lunch.I used my debit card to pay for my purchase of $23.18.I check my Bank transactions regularly when I checked my transactions Saturday morning I noticed I had been charged twice for the same purchase for that day.I drove back to Krystals with a copy of the bank statement.I was told there was nothing they could do about the matter.Yes, there is something you can do.I want the money put back in my account and if it’s not I will be contacting the Fraud dept.and filing a FRAUD complaint and then I will contact the Better Business Bureau.I will be keeping a check on my bank transactions.This matter had better be take care of promptly!!!


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