Lowe's Logo

Lowe's Customer Satisfaction Survey

If you have recently visited Lowe's, your feedback is wanted! Here's what you need to do to complete the Lowe's Survey (located at lowes.com/survey) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Lowe's and saved the receipt.

  • Step 1: Have your Lowe's receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

Lowe’s wants your feedback! And to get it, they are offering a chance to win $5,000 gift card from the Lowes customer satisfaction survey. All you need to do is have recently visited Lowe’s, and have a survey invitation, then just complete the survey and enter for your chance at a cool 5 grand from Lowe’s!

How to get your shot at a $5,000 gift card from Lowe’s:

  1. Have a recent Lowes recept handy
  2. Visit lowes.com/survey to get started
  3. Select which country you live in (US or Canada) – then click Next
  4. Select your desired language – then click Next
  5. Continue to the survey, answer each question as honestly as you can
  6. Upon completion, say YES when asked to enter into the drawing for a chance to win a $5,000 Lowe’s gift card
  7. Enter basic contact details to they can contact you if you win
  8. Keep your fingers crossed!


  1. Ashley Brantley

    Patsy was extremely helpful today with my return in helping to find my receipt and extremely busy as she was at the desk herself trying to answer phones while assisting me and another customer with a pick up order. She was very professional and polite to both myself and the other customer.

  2. Ashley Brantley

    I was there today and there was a women at customer service desk by herself helping several customers one with a return and another one picking up an order, plus answering the phones, as well as helping a man who came up and just asked her where something was in the store, she directed him to the product. During all of this there was 3 other employees standing up by the registers doing nothing and looking towards customer service and never made any attempt to help. The associate at customer service kept her cool and got us all waited on, your store needs more employees like her. Her name tag said Patsy.

  3. brenda blankinship

    ID#12437 1628 164 After waiting for 1Hr. and 20 Min.in the bath department for help with handicap large Kohler units on top of warehouse shelves Debbie Scott came by to help… She was outstanding!!!! Rosemary and Linda assisted her. This was in the Pine Bluff,Ark.Store..they were working very hard to assist many people at once. I had to go my self to lumber department to get flat palet jact to load items push my cart to check out..Did have help loading..help in back were angry at Debbie for asking for fork lift to assist customers in bath dept. Debbie,Rosemary,Linda should be commended for their dedication for your customer service. I will never visit that store again!!!! many unhappy people in that area that day. staff too busy huddled up visiting Not assisting customers… top management not available…
    Brenda blankinship June 25,2017

  4. Donna Spellmeier

    I called Lowes before going to the store to see if they had an online item at the store & I was told there was 3 or 4 left of this item. When I got to the store Midge had to check online to see the item which was a 1.5 hibiscus tree & found out that they had already been sold before I got there. Vicki was the cashier that helped me between waiting on customers & I bought three braided hibiscus & one 25qt. miracle grow to plant the hibiscus outside. Stephanie ( head cashier at Lowes 0422) helped me get the plants into a planter holder to put them in my car. The plants wouldn’t stand up in the holder & Stephanie loosely tied them with twine & Vicki had given me a piece of plastic to keep my car clean. I called the assistant manager & told him all of this & how much these three women helped me.

  5. Dennis Kuhn

    we bought 8 fence panels from the store in Durant Ok, they were the worst I have ever bought we had to put screws in ever panel where they had no nails staples or anything, the boards were warped bad . We are 2 older people so loading them up and carrying them back was not possible.we shop at that store at that least once a week,but we may have to go to Home Depot from now on. Just wanted to let yall know the experience we had. Thank you


Leave a Reply