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Zaxby's Customer Satisfaction Survey

If you have recently visited Zaxby's, your feedback is wanted! Here's what you need to do to complete the Zaxby's Survey (located at and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Zaxby's and saved the receipt.

  • Step 1: Have your Zaxby's receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey


  1. george

    not good at all; the boneless chicken was dry (old) The bon-in wings that i ordered were TINY and not so good. This was the new location in knoxville at Miller Place Way.Will not be returning!

  2. Judy South k

    Jan 18 my son’s soccer team was playing in Columbus Ms and had plans to carry them to zaxbys after the game. I called the store at 8:50 and ask what time did they close. Thegirl told me 10 and I told her the team would be there about 9:20. She hung up on me mumbling. My husband and I got there about 9:15 and ordered. I told the cashier I was the one that called and told them about the soccer team and they should be there in five min. Well by 9:25 they were all in the store lined up to order. The cashier said mam we close at 10. I said I know that so y’all need to get on top of things . She did not like that comment. But I have to commend the kitchen. They started getting the orders out on a timely manner. I returned some pacs of ketchup to the counter and thank them and I was picking up from the tables were the players had left trash so they could hurry up and leave. One cashier thanked me and told me I didn’t have to do that and the one that was rude never said anything. Again thanks to the kitchen for a good job in handling this little rush in a timely manner 👍👍👍

  3. Kami Warren

    I was very unhappy with my Garden House Zalad. I eat them frequently, but I will rethink eating another one in the future.


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