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Zaxby's Customer Satisfaction Survey



If you have recently visited Zaxby's, your feedback is wanted! Here's what you need to do to complete the Zaxby's Survey (located at myzaxbysvisit.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Zaxby's and saved the receipt.

  • Step 1: Have your Zaxby's receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.



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FAQ

How do I file a complaint with Zaxby's?

Please contact our guest service line at: 866-8-ZAXBYS (866.892. 9297) or email with your comments so they can be directed to the current location.

Where is Zaxby's headquarters located?

Athens, GAZaxby's

What state are Zaxby's in?

The company operates more than 650 locations in 15 states, including Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, South Carolina, Tennessee, Texas, Utah and Virginia.

How do I file a complaint against Zaxby's?

Please contact our guest service line at: 866-8-ZAXBYS (866.892. 9297) or email with your comments so they can be directed to the current location.

Where is Zaxby's headquarters located?

Athens, GAZaxby's

Does Zaxby's do cash back?

Check Your Zaxby's Gift Card Balance Browse our selection of cash back and discounted Zaxby's gift cards, and join millions of members who save with Raise. We offer average savings of 10% on over 4,000 brands, and our 1 Year Money-Back Guarantee covers all orders.

Can you pay for Zaxby's online?

The only authorized re-sellers of Zaxby's gift cards online are www.amazon.com and www.giftcardmall.com.

How do I file a complaint with Zaxby's?

Please contact our guest service line at: 866-8-ZAXBYS (866.892. 9297) or email with your comments so they can be directed to the current location.

Where is Zaxby's headquarters located?

Athens, GAZaxby's

How many Zaxby's are in Texas?

Zaxby's Stats Zaxby's now operates its 420 restaurants throughout the South in 11 states, including Alabama, Arkansas, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee, Texas, and Virginia.


4 Comments

  1. george

    not good at all; the boneless chicken was dry (old) The bon-in wings that i ordered were TINY and not so good. This was the new location in knoxville at Miller Place Way.Will not be returning!



    Reply
  2. Judy South k

    Jan 18 my son’s soccer team was playing in Columbus Ms and had plans to carry them to zaxbys after the game. I called the store at 8:50 and ask what time did they close. Thegirl told me 10 and I told her the team would be there about 9:20. She hung up on me mumbling. My husband and I got there about 9:15 and ordered. I told the cashier I was the one that called and told them about the soccer team and they should be there in five min. Well by 9:25 they were all in the store lined up to order. The cashier said mam we close at 10. I said I know that so y’all need to get on top of things . She did not like that comment. But I have to commend the kitchen. They started getting the orders out on a timely manner. I returned some pacs of ketchup to the counter and thank them and I was picking up from the tables were the players had left trash so they could hurry up and leave. One cashier thanked me and told me I didn’t have to do that and the one that was rude never said anything. Again thanks to the kitchen for a good job in handling this little rush in a timely manner 👍👍👍

    Reply
  3. Kami Warren

    I was very unhappy with my Garden House Zalad. I eat them frequently, but I will rethink eating another one in the future.

    Reply

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