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PetSmart PetsHotel Customer Satisfaction Survey

If you have recently visited PetSmart PetsHotel, your feedback is wanted! Here's what you need to do to complete the PetSmart PetsHotel Survey (located at and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited PetSmart PetsHotel and saved the receipt.

  • Step 1: Have your PetSmart PetsHotel receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.

Start Survey

Take the PetSmart PetsHotel¬†Customer Satisfaction Survey. If you’re like me, you love giving your opinions and getting rewarded for it. So this is the perfect opportunity for that.

To start the survey, go to¬†, select which survey you want to take, enter your 16 digit survey code, and click “Start” to begin. Upon completion of the survey, you will be instructed on how to redeem your reward for completing the survey, be sure to follow the instructions correctly.

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